Plintron carried out an overnight Mobile Network Operator (MNO) Migration for a 13 Million customer base

The Need

The world’s leading MVNO operating in multiple countries wanted to migrate to another MNO to ensure business growth.

The Challenge

The migration of a 13 million customer base needed to take place without any subscriber intervention or downtime.

The Solution

Plintron’s competent consultants designed a solution that provided clear migration milestones. They proactively identified risks and provided mitigation plans for the same along with rollback points to enable successful execution.

The migration team built the required transmission infrastructure with the new MNO to offload the traffic of migrated subscribers. They developed a proprietary tool which maintained existing CAMEL flow and rule set.

Plintron’s Over The Air, (OTA) application updated the PRL for faster network latching and burnt the MVNO’s brand on to the SIMs ensuring brand visibility.

The Client Benefit

  • 13mn subscribers were migrated, overnight.
  • Subscribers did not experience technical glitches or downtime during and after the MNO migration.
  • KPI’s were maintained at the same rate throughout the migration.
  • The migration resulted in improved operational efficiency by improving network coverage alongside faster data speeds and also huge commercial benefits to customers.

Other Stories